Who at DWP thought it was OK to propose that deaf people could only make a claim by telephone?

Benefit tales

A minor little campaign victory achieved at NDCS the other week: the Department for Work and Pensions (DWP) accepted that deaf people should not be forced to use the phone to make a claim for the new Personal Independence Payment (PIP) benefit.

Usually, I do a little jig and get the Bucks Fizz out when a campaign victory has been achieved. But this was a very small, unsettling one and which left an unpleasant taste in the mouth.

How come? Because the only real concession is that deaf people have been given a postal address that they can write to to ask for a paper form instead.

And why is it an unsettling one? Because it was such a small issue that should absolutely never have been an issue at all. And because it’s revealed some rather interesting things about how the Department for Work and Pensions, which has responsibility…

View original post 336 more words

Advertisements

One thought on “Who at DWP thought it was OK to propose that deaf people could only make a claim by telephone?

  1. Pingback: We Will Remember The Victims Of Austerity Britian And Oppose The DWP Which Broke Their Soul « Dr Alf's Blog

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s